IT Infrastructure Services

End-User Computing Management Services

Desktop Management Services – Traditional desk side support activities for desktops and laptops that include troubleshooting, maintenance, breakfix, configuration changes, new installations, migration, virtualization, patch management, data backup and more. Our proven automated desktop management solutions reduce downtime proactively, improve productivity and create a more agile work environment.

IT Asset Management Services – Employing specialized tools, solutions and methodology, we help you register, aggregate, and track your IT assets. We take it one step further by logically mapping IT assets to business and IT services which enables us to convey the cost information necessary for determining the return to the business on any given IT or business service. We can then increase those returns through effective vendor and contract management.

IT Helpdesk and Call Centre Services – Provides 1st level troubleshooting and support to your corporate users directly. With specialized tools for remote troubleshooting, our dedicated helpdesk engineers are professional and well trained to resolve problems quickly over the phone while any escalation to on-site engineer is done swiftly. Our proprietary call logging system ensures that issues are properly logged, handled speedily, tracked, monitored and updates are provided every step of the way.

End User Computing Environment Modernization Services – A consulting service that includes the analysis of your current infrastructure, formulation of a plan and strategy, implementation, and helping you transition to a more efficient, productive and cost effective end-user computing environment.

Mobile Device Management – The increasing reliance on mobile devices and the adoption of mobile technologies have created a new frontier for end-user computing. We possess the ability to design, deploy and maintain a secure, effective and productive mobile computing infrastructure that suits your business needs.

Equipment & Software Leasing – Enjoy tax advantages, speedier technology refresh and improve your cash flow and working capital by leasing your IT equipment and software instead of paying for them with cash up front. Our flexible leasing options can be customized to suit the needs of your company.